Privacy Policy
Effective date: August 19, 2026
This Privacy Policy explains how Galveston Exterior Home Services (“we,” “us,” or “our”) collects, uses, and shares information when you use our website or contact us. We are a local marketing and referral service that connects Galveston homeowners with independent, vetted local contractors. By using our site or submitting a request, you agree to this policy.
Information we collect
Information you give us. When you fill out a quote form or contact us by phone, we collect the details you provide — typically your name, phone number, email address, the service you’re interested in, and any details you share about your home or the job.
Information collected automatically. Like most websites, we may collect basic technical information through your browser — such as your IP address, device and browser type, pages viewed, and referring site — using cookies or similar technologies and website analytics. This helps us understand how the site is used and improve it.
How we use your information
- To respond to your request and provide a quote.
- To match you with the vetted local contractor best suited to your job.
- To follow up with you about your inquiry and our services.
- To operate, maintain, and improve our website.
- To comply with the law and protect our rights.
How we share your information
With the contractor we match you to. This is central to how our service works: when you request a quote, we share your contact details and the information about your job with the one independent local contractor we match you with, so they can contact you, provide a quote, and complete the work. That contractor is a separate business and handles your information under their own practices.
With service providers. We may share information with companies that help us operate — for example, website hosting, form processing, email delivery, or analytics — who are permitted to use it only to perform services for us.
For legal reasons or business transfers. We may disclose information if required by law, to protect our rights or safety, or in connection with a merger, sale, or transfer of our business.
We do not sell your personal information to third parties for their own advertising, and we do not send your inquiry to a crowd of competing companies.
Cookies and analytics
We may use cookies and website analytics to understand site traffic and usage. Most browsers let you refuse or delete cookies through their settings; doing so may affect how some parts of the site work.
Text messages and calls
If you provide your phone number, you agree that we or the matched contractor may contact you by phone or text about your request. Message and data rates may apply, and you can opt out at any time by telling us or replying STOP to texts.
Data retention
We keep your information for as long as needed to provide our service, follow up on your inquiry, comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You can ask us to stop contacting you at any time. Depending on where you live, you may have rights under applicable privacy laws — such as the right to access, correct, or delete your personal information, or to opt out of certain uses. Texas residents may have rights under the Texas Data Privacy and Security Act. To make a request, contact us using the details below, and we’ll respond as required by law.
Children’s privacy
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.
Third-party links
Our site may link to other websites we don’t control. This policy doesn’t apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we’ll change the “Effective date” above, and the updated version will apply once posted here.
Contact us
Questions about this policy or your information? Reach us through our Contact page or by phone at (281) 942-7225 (Mon–Sat, 8am–7pm).